Contract
Contract questions
Can I edit Any Hire contracts, such as changing the pay rate?
Not yet. We are working on a feature to make editing seamless. Until then, please end the contract and create a new one to make edits.
How can I view my Any Hire talent?
Through Any Hire, professionals are organized much like they are in the rest of Upwork. On the Hired Talent page, there are “Active” and “Inactive” tabs. Talent are listed by end of contract date, and overview information — such as work type and contract name. Select the talent you are interested in for more details.
If you have hired talent on the Upwork marketplace and would like to see those contracts alongside your Any Hire contracts - visit upwork.com → All Contracts. This view will include both talent you have found via Upwork and your Any Hire talent.
What are the types of contracts I can create (What do they mean)?
- Single Payment: You want to pay your talent a lump sum at the end of successful completion of a single, clearly-defined project.
- Milestone Payment: You want to pay your talent lump sums at the end of each successfully completed phase of a multi-phase project.
- Hourly Rate: You want to pay your talent based on how many hours they work in a given week, and based on an hourly rate for that work. (Your talent will need to log hours to get paid.)
- Fixed Rate: You want to pay your talent a fixed amount each week or bi-weekly
What information do I need to provide to start a contract?
You will need to provide information about:
- The work that will be done by your talent. For example, what deliverables are expected? What does success look like for this role?
- How much you will pay for the work.
- How many hours can be worked per week (if you choose Hourly Rate).
- The preferred contract start date and estimated end date, if you know it.
- Information about the talent you intend to hire.
You may be asked a few additional questions, around how this person will work with your company. If we need additional information from your talent to properly classify the contract, you will have the option for us to send these additional questions to your talent, or to proceed without it by hiring your talent as an independent contractor (but without the indemnification from Upwork for the classification determination - note indemnification cannot be added to the contract at a later date).
What will my talent see if I create a contract with them?
Your talent will see the contract details (how much you are paying them, the scope of the work, start date, estimated end date) and how they are classified (independent contractor or payrolled employee).
Talent will not see the recommended classification from Any Hire, only the classification you chose.
While creating an Any Hire contract I received a notification to pay a conversion fee, what is this?
In accordance with Upwork’s Terms of Service, in order for relationships to move off the Upwork marketplace (including to Any Hire) the Upwork Conversion process must be followed. This applies if you found talent on Upwork’s platform. If you received this notification, it means we have reason to believe that you and the individual you are intending to hire may have found each other on Upwork.
In the Any Hire notification, you will notice that we have included a link to pay the conversion fee. By following this link you will be able to review more details about the conversion process and view the total Upwork Conversion fee amount owed. You can also access this information by visiting the client dashboard and following the steps below
- Go to Jobs > All Contracts
- Choose a specific contract under All contracts and select the (…) menu
- Select the Move Outside Upwork button to start the conversion process
- Follow the steps outlined and send the conversion request. The other party will be notified and must accept the request.
- We’ll then process the payment and you’ll be approved to take your work relationship to Any Hire.
If you have further questions about the Upwork Conversion fee, please reach out to support-responses@upwork.com
How do I extend a contract?
You can end the expiring contract and create a new one to extend your work with your talent. We are working on building a more seamless feature for contract extensions.
How do I end a contract?
To end a contract, navigate to the contracts page inside your Hired Talent tab and select ‘End Contract’.
Can I set up a contract that pays a fixed amount every period?
Yes, this is our ‘Fixed Rate’ option!
Can I set minimum weekly hours?
No. Any Hire does not support weekly hour minimums.
I received a notification indicating that a contract is going to expire. I want to keep working with this talent, why did I receive this and what should I do?
You have received one of our reminders to let you know that an existing contract is reaching its end date. The contract end date was set when you created the contract offer (reminder: Any Hire contracts currently permit a maximum length of 6 months - this helps ensure engagements receive a classification review at a reasonable cadence).
Recommended action: To maintain eligibility for up to $50,000 of indemnification against misclassification claims offered by Upwork - we recommend that clients create a new contract with talent and end the expiring contract once the new one has been accepted and started. In the near future we will release enhancements to the renewal process to make this even easier.
*Note: You may continue to complete work on an expired Any Hire contract, however it will no longer be eligible for any indemnification against misclassification claims.