Logging Hours & Completed Work

Work Diary & Time Tracker Questions

When does hourly talent need to log hours?

Independent contractors with hourly contracts have the same weekly deadlines as any other hourly contract on Upwork Marketplace, even though the invoice will be biweekly. They must log their hours weekly before the end of the billing period. The billing period ends at the end of Sunday, at 12 am Monday morning UTC. Talent has 12 hours to finish logging and reviewing their hours, which ends at 12 pm UTC on Monday.

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Can my talent use Upwork’s Time Tracker feature to bill their time?

Yes, independent contractors are eligible to use Upwork's Time Tracker feature. Your talent can use this feature to automatically bill their time.

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How can my talent use Upwork’s Time Tracker feature?

Talent will need the Upwork Desktop app (instructions to install: https://support.upwork.com/hc/en-us/articles/211064088-Install-the-Desktop-App). To use the Time Tracker feature, your talent should log into the Upwork desktop app with their Upwork account, select the correct contract, toggle the On/Off switch to turn on, and enter a note about what they are working on in the memo box.
You can find the full instructions here: https://support.upwork.com/hc/en-us/articles/211064098-Log-Time-with-Time-Tracker

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Will I be able to view my talent’s Work Diary screenshots?

Yes, if your talent is using the Time Tracker feature, then you can view their work diary in Work Diary tab on Upwork, at upwork.com/ab/workdiary/client

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Will my talent receive payment protection if using Upwork’s Time Tracker?

No. Your talent will not get paid until we successfully receive payment from you.

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